Customer Survey – All South Underground

You Can Help Us Improve By Completing The Survey Below…
(you don’t have to give us your name or contact information if you don’t want to)

1. Quality – How satisfied are you with the quality of the work you’ve received?
Quality Was Excellent
Quality Was Acceptable
Quality Was Poor

2. Scheduling – How satisfied are you with our scheduling?
Scheduling Was Excellent
Scheduling Was Acceptable
Scheduling Was Poor

3. Communication – How satisfied are you with our field staff’s on-the-job communication?
Field Staff’s Communication Was Excellent
Field Staff’s Communication Was Acceptable
Field Staff’s Communication Was Poor

4. Sales Experience – How would you rate your interactions with our Sales & Estimating team?
Sales Support Was Excellent
Sales Support Was Acceptable
Sales Support Was Poor

5. Capacities – Overall, were we able to meet your needs?
Yes
No

6. Value – Considering Cost and Quality, how would you rate the overall value of the service you received?
Excellent Value
Fair Value
Poor Value

7. How likely are you to recommend our company to others?
Likely
Neutral
Not Likely

8. Do you plan to use All South Underground in the future?
Will Be Using Again
Open To Using Again
Unlikely To Use Again

What can we improve upon?

Please share any additional comments you may have…

Do you wish to be contacted?
Yes, please contact me.

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